This is an interesting question, the example should come from any business capacity, could be as a Finance Officer, Customer Service, Project Management etc or even as a Self Employed?
Automation. Automation of a manual process is the number one path to improving a business process. Referred to as business process automation (BPA) this tactic generally involves mapping an existing process that depends on human interventions or relies on a paper based approach and automates it in an existing application or builds a workflow for it in a platform like SharePoint. The BPA usually doesn’t tackle process reengineering so much as streamlining it for automation.
